**Privacy & Policy**
*Your Trust is Our Asset.*
*Your Trust is Our Asset.*
**Content:**
At **Nokhsha.com** (Aurora), we value your privacy as much as we value our craftsmanship. This policy outlines how we collect, use, and protect your personal information when you shop for our premium leather products or interact with our **AI services**.
**Information We Collect**
*When you visit or purchase from our site, we may collect the following:
* **Personal Info:** Name, Phone Number, Shipping Address, and Email Address (for order delivery).
* **Order Details:** Information about the Loafers, Belts, or Wallets you purchase.
* **AI Interaction:** Data shared during your chat with our **AI Assistant** to provide better product recommendations.
*Note: We do not store your Payment/Card information on our servers. It is securely handled by our payment gateway partners.*
**How We Use Your Data**
We use your information strictly for:
1. **Processing Orders:** Packaging and delivering your leather goods to your doorstep.
2. **Communication:** Sending you order updates, invoices, or refund status.
3. **Improving Experience:** Our AI system analyzes browsing patterns to suggest styles that match your taste.
**Sharing with Third Parties**
We respect your privacy. We **never** sell your data to advertisers. We only share necessary details with:
* **Delivery Partners:** Courier services (e.g., Pathao, RedX) to ensure delivery.
* **Payment Gateways:** To process secure transactions.
**Cookies & AI Technology**
Our website uses cookies and AI algorithms to remember your preferences (like your shoe size or favorite color). This helps our website load faster and allows our AI Chatbot to assist you better on your next visit.
**Data Security**
Your data is protected using industry-standard **SSL Encryption**. We take every measure to ensure your personal details remain confidential.
**Contact Us**
If you have any questions regarding our privacy practices, please contact us:
📧 **Email:** info@nokhsha.com
🌐 **Website:** www.nokhsha.com
